Customers who purchased product(s) from BIBASQUE official website. will have 14 days from the date of purchase to return any product for a full refund, excluding shipping.
The merchandise needs to be returned exactly as it was received, in the original retail packaging. Included should be a brief note explaining the reason for a refund, along with proof of purchase. We recommend shipping your package through a traceable shipping method such as Federal Express or UPS, who both offer tracking numbers. If shipping through the USPS, we highly recommend getting a delivery confirmation.
We will email you within 5 business days of receiving your package to confirm your return. Once your return is received, a refund will be issued within 1 billing cycle.
Unfortunately, we cannot issue a refund for any BBIBASQUE product(s) received later than 14 days from the date of purchase, nor can we issue a refund for any BIBASQUE product(s) purchased from any other company than BIBASQUE.
The following products are FINAL SALE and cannot be returned or exchanged: